REGISTRATION, SUBSCRIPTIONS & OTHER NON TECHNICAL FREQUENTLY ASKED QUESTIONS:

  FAQ's:

I've forgotten my password

I've changed my email address and I can't login

My email address isn't recognised

I've used the Login Retrieval Function but my postcode or serial number hasn't been recognised

I don't have an email account. How do I register my Road Angel product?

What are Road Angel Group's Office Hours

I've forgotten my password

Simply, from within the order system, click the "Forgotten Password button" and then on the next page, put your email address that you registered your Road Angel with, into the field "Forgotten Password" press the Next Button and you will receive an email (at your registered email address) with your login details. If you receive a message saying that you email address cannot be found or cannot be recognised please see how to "Retrieve Your Login Details"

I've changed my email address and I can't login

Not a problem. Simply click the link on Option 2 on the login page Click here to retrieve your details and enter your Road Angel serial (8 digits) and your postcode (that you registered with) and click the Next Button. If the system is unable to retrieve your details, please check that you have entered the correct details and if you have moved house recently please try your old postcode as we may not have your new details online.

My email address isn't recognised

Not a problem. Simply click the link on Option 2 Click here to retrieve your details and enter your Road Angel serial (8 digits) and your postcode (that you registered with) and click the Next Button. If the system is unable to retrieve your details, please check that you have entered the correct details and if you have moved house recently please try your old postcode as we may not have your new details online

I've used the Login Retrieval Function but my postcode or serial number hasn't been recognised

Have you registered your Road Angel ? If not close checkout/login window and return to the main site and register your Road Angel unit.

Did you buy your Road Angel as a pre-owned unit ? You will have to email customer service with your full name, the unit serial number, your registered email address and postcode and also provide us with the new owner details; full name, address, telephone number, and email address.

On very rare occasions, it's possible that you might not be able to retrieve your details even if your unit has already been registered. If this occurs please sales@blackspot.com and confirm the following information: Your full name, Street Address, Postcode, Serial Number, Email Address, Daytime Telephone Number. We will then email you back and confirm your login details.

I don't have an email account. How do I register my Road Angel product?

Please use the postal registration form that can be found in the Road Angel Manual or can be downloaded by following the relative links: Classic Road Angel Postal Registration or New Road Angel Postal Registration.
Road Angel Group Limited,Clark House, Silverstone Technology Park, Silverstone Circuit, Northants, NN12 8GX

What are Road Angel Group's Office Hours

Our Sales & Support Lines are open Monday - Friday, 9am - 5.30pm (excluding National Holidays)